ROOBET TERMS AND CONDITIONS

1. Introduction

The website roobet-slots.ca is managed by Raw Entertainment B.V. (“Roobet”, “Company”, “We”, or “Us”), a company registered in Curaçao (Company No. 157205) at Korporaalweg 10. We operate under license OGL/2024/687/0427 granted by the Government of Curaçao. All fiat transactions are handled by our Cyprus-based paying and operational agent, Raw Entertainment Ltd (Reg No. HE421735).

2. Agreement and Acceptance

By creating an account on roobet-slots.ca (the “Website”), you enter into a binding legal agreement with Roobet Canada. Please read these Terms carefully. If you do not agree with any part of these rules, you must not use our Website or Services.

3. Key Definitions

Account: Your personal profile created on the Website.
Bet/Wager: Participation in any gambling activity on our platform.
Games/Services: All betting features, casino games, esports, chat rooms, and financial transactions available on roobet-slots.ca.
Iron Pouch: Your on-site digital wallet.
Restricted Territories: Jurisdictions where our services are prohibited. Residents of countries including, but not limited to, Australia, Belgium, Cuba, Denmark, Germany, Iran, Netherlands, North Korea, Syria, Sweden, the UK, and the USA are banned from registering.

4. User Accounts

Registration: You must provide accurate, up-to-date information (Name, Date of Birth, Address, Email) to register.
Usernames: Must not be offensive. We reserve the right to reject, change, or deny modifications to any username.
Verification (KYC): We may request identity and location documents at any time. Failure to verify may result in restricted account functions. Use of fake identities is strictly prohibited.
Multiple Accounts: You may only have one account. Sharing devices or IPs with other existing accounts must be reported immediately to our support team to avoid bans.
Security: You are solely responsible for securing your login details and enabling 2FA. We are not liable for losses resulting from compromised credentials. Selling or transferring accounts is forbidden.

5. Account Acceptance

We reserve the right to deny any account application at our sole discretion.

6. Suspension and Account Closure

We may freeze, suspend, or terminate your account and void bets if:

You engage in fraudulent, illegal, or unfair activities.
You violate these Terms or are identified as a problem gambler.
Your account is compromised.

You will be held liable for any damages the Company suffers due to your breach of these Terms. We also reserve the right to close accounts and freeze funds at our discretion.

7. Inactive Accounts

An account is considered inactive if it has not been logged into for 6 consecutive months. We may close inactive accounts that have a zero balance.

8. Player Warranties

By using our Services, you guarantee that:

You are at least 18 years old (or the legal age in your jurisdiction).
You are playing for personal entertainment, not professionally or on behalf of others.
Your personal data is accurate and up-to-date.
You are not a compulsive gambler and are not currently self-excluded from gambling platforms.
You are not accessing the site from a Restricted Territory.
All deposited funds are legally obtained, and you will not use crypto wallets linked to illicit activities.
You are solely responsible for declaring and paying any local taxes on your winnings.

9. Deposits to Iron Pouch

You must use payment methods that legally belong to you.
We may enforce minimum deposit amounts and apply additional verification checks.
Fee Notice: All successful fiat deposits are subject to an automatic 1% fee.

10. Withdrawals from Iron Pouch

Requirements: You must fulfill deposit wagering requirements before requesting a withdrawal.
Verification: Withdrawals may be delayed for enhanced due diligence, identity checks, or gaming activity investigations.
Fiat: If you make 10 or more fiat withdrawals within a 30-day period, a 2% fee will apply to the 10th and all subsequent withdrawals.
Crypto: You are solely responsible for entering the correct wallet address. We are not liable for funds sent to incorrect addresses.
Errors: Any winnings mistakenly credited to your account remain our property and must be returned.

11. Cards and Chargebacks

Card deposits may occasionally be declined by automated security systems.
Initiating an unauthorized chargeback is a breach of these Terms. We may block your account, reverse balances, and pursue legal action. Contact our support team to resolve disputes before initiating a chargeback.

12. Placing Bets

All bets are final once confirmed by our servers and cannot be canceled by the user.
We reserve the right to void bets placed due to technical errors, incorrect odds, or suspected fraud.
Sportsbook bets cannot be placed if you have active deposit bonus wagering requirements.

13. Wager Confirmation and Voiding

We may void bets or withhold payouts if we suspect match-fixing, insider knowledge, arbitrage betting, irregular betting patterns, or if automated systems (bots) were used to place the wager.

14. Bonuses and Promotions

General bonuses must be claimed within 30 days. Referral earnings must be claimed within 365 days.
Bonus abuse will result in exclusion from future promotions.

15. Software Use and Technical Errors

Software is provided “as is.” You may not copy, reverse engineer, or modify our platform.
We are not liable for system malfunctions, bugs, or viruses. Winnings generated from software glitches or obvious payout errors will be voided.
Malicious activities, such as DDoS attacks or introducing viruses, are strictly forbidden.

16. Equipment Limitations

You are responsible for your device and internet connection. We are not liable for any disruptions, data loss, or mobile carrier charges incurred while using our Services. Mobile platform displays may slightly differ from desktop versions.

17. Third-Party Content

Our site may feature third-party feeds or links. We do not endorse these external resources and hold no liability for their content or any damages resulting from their use.

18. Limitation of Liability

You agree to fully indemnify and hold Roobet harmless against any claims, costs, or damages arising from your violation of these Terms. We will not be held liable for any indirect, incidental, or consequential losses related to your use of our platform.

19. Intellectual Property

All website content, trademarks, and logos are the exclusive property of Roobet. Unauthorized reproduction, distribution, or commercial exploitation of our intellectual property is strictly prohibited.

20. Amendments

We may update these Terms periodically. Significant changes will be communicated, but it remains your responsibility to review the Terms regularly.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of Curaçao. If a dispute arises, you must contact our Support Team first. Unresolved disputes (lasting beyond 30 days) must be settled through binding arbitration under Curaçao law before pursuing traditional lawsuits.

22. Severability

If any section of these Terms is deemed legally invalid, the remaining sections will remain in full effect.

23. Miscellaneous

We may assign our rights under these Terms at any time; you may not.
Failure on our part to enforce any rule does not constitute a waiver of that rule.
These Terms do not create a partnership or agency relationship between you and Roobet.

24. Entire Agreement

These Terms represent the complete agreement between you and Roobet. If translated versions of these Terms conflict with the English version, the English original will always take precedence in a legal dispute.

25. Contact and Complaints

For any questions regarding these Terms or to file a formal complaint, please reach out to us at: General Support: [email protected]